Support Center.
Help with rewards, payments, advertising, virtual miners, payouts and account access.
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Before sending a request
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- For a missing crypto deposit or banner payment, include the order reference, provider, coin/network, time and transaction hash if available.
- For a virtual miner issue, include the miner name, order or owned-miner ID and the action that failed.
- For a missing PTC or video reward, include the campaign and approximate completion time; never send passwords, recovery phrases or API keys.
- For Loot Box issues, provide the box order reference (EMRW-LB-...), payment network and approximate time. Never share a private key.
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Still need help?
Back to FAQ ↗If your question is about a FaucetPay, CCPayment or NOWPayments transfer, include the order or payout reference and provider, but never disclose wallet secrets.